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This is the UPS location that services deliveries in our neighborhood and therefore it's the location we need to call if there are delivery problems (and forget about calling UPS's 800 number... More

I'm not speaking for all UPS stores but the one on E 51st has an employee named Dorothy who is so helpful she makes the drudgery of having to return a package pleasant. I'm terrible with... More

When you are engaging a near-monopoly for their services and/or when you are at their mercy as a helpless recipient of a package, and you don't live in a full-service building, and have a job or... More

I was told via phone call from UPS to come pick up a package here between 8-9pm at night. I came here all the way from the East side and when I arrive I was told the package was not available... More