Erika T.05/18/24We sold our car here this morning and the whole process took 15 minutes! It was very easy and straightforward, we were able to upload our documents the day before so they could check them, and we... More
Andrew A.05/01/21Like most I opted for Carmax because of the no haggle sales environment. I can buy shoes and clothes unseen, but not a vehicle, so venues like Carvana are out. Inventory was very low when we... More
Tammy K.01/20/22Alright, so my story doesn't start off great. Had an appointment to sell my car at 2:30 today. They didn't call me to tell me what they were going to give me until an hr later. When they tell me... More
David E.04/23/23I sent Car a max all the necessary info. To cut down on time prior to my appointment. Even talked to sales person that I thought was onsite. Come to find out the person was in a call center.Had an... More
Bill G.10/30/23I would give carmax no stars if I could , they are trash, Find another car institution it would be to your advantage, I was warned but I tried anyhow and sure enough treated like crap, I asked for... More