Joyce G.09/04/22Way before COVID they were inconsistent but my return to AA commenced with a connecting flight to Rhode Island via CLT. They rerouted us. Long layovers which I purposefully scheduled to avoid... More
David C.08/10/23On a business trip to Mcallen Texas...outbound was ok, On return, I arrived at airport at 0900...flight was scheduled for 10:25. DELAYED 2 hours. Mechanical problems. Concerned that I had several... More
Melanie C.07/12/22Made me check my bag to final destination even though there was plenty of unused room in the overhead. Having to wait for my luggage caused me to miss my ferry adding 2 hours of wait time for... More
Kathleen D.07/11/22They are the worst when it comes to customer relations. Our flight was delayed with no notice. They lost our luggage which caused us to miss our connecting flight. and we spent the night in the... More
Alan B.03/12/19Yes, 4 stars for this round trip from Providence to Aruba. Note that this is based on a comparison with other airline trips, so the bar is quite low! That said, American Airlines on this trip: 1.... More