John C03/31/24When I got there, there was a crowd of people outside the office bummed out because they were being turned away, all on their phones calling whoever they booked through. I finally got in and there... More
Tylar C02/17/24DO NOT BOOK HERE! I went on a cruise, booked a room beforehand so I could have a room to stay in after we got back. I booked online through the CHARTER HOUSE WEBSITE, called an hour before check in to... More
Kosta-Macedonia12/26/23First, the owner of this place is a very rude person, not someone that should own this motel. I called him several times, he was useless and on top of it, he hung up the phone in the middle of the... More
563johnf05/08/23I regularly travel to Miami and Hollywood, Each time I try different places. This time was the absolute worst experience that I have ever had. Starting with the “manager” I called to inform them that... More
Brad R04/13/23When we booked this hotel the description stated that to check in at the sister hotel first and the front office closes at midnight. Our flight was scheduled to arrive at 10pm. The day of our trip,... More