Alyssa L.04/10/21Came in alone, left with friends. JK....but the staff I interacted with were so helpful and sweet. I did not feel out of place (...im not a fancy gal) and the items in stock were gorgeous. I want... More
Laura M.01/28/24I was disheartened at this location today. Walked in ready to purchase several items and could not get anyone to help me for 30 minutes. When I was finally able to connect with an employee at... More
Anna S.05/05/23Your customer service is horrible. Nothing ever ships on time. No one calls to explain back orders. No one has answers. For a high end company, you guys don't treat customers that way. It's... More
Teena S.04/25/22This is a joke of a store! Pottery Barn as a company is so very sub par - highly priced furniture that is not translated in it's quality, poor design services, poor customer service, and extremely... More
Jay N.12/04/21After another call with a manager (this is our 5th call with Z and J), I decided that my experience should be shared. When it comes to furniture, Pottery Barn boasts a solid reputation. So when... More