Garry H.11/17/18And the rating goes down as they show what horrible service they provide. I need a warranty service call and they will call within one day to set up my service call. We're on day three headed for... More
Veronica L.10/27/23Well, I called their office, and finally got through, asking for the manager as requested, and was given an appointment by the manager at West Texas Appliance. I told her I would be glad to update... More
Haley S.04/05/24I had to press one star, but this 'business' deserves zero stars. I put in a claim through my home warranty on 03/07, called this company to ensure they received claim, the office manager... More
Lori B.03/19/24Lowe's set us up with West Texas Appliance to repair an appliance. The repair man was a no-show five non-consecutive days over the course of 2 months. One office staff told us he was on his way... More
Phyllis B.10/12/23Was scheduled by Whirlpool on a warranty call.. dishwasher... never showed up or called.. sorry More