Craig B.08/11/20My wife and I recently celebrated 30 years of marriage. Our original wedding set (purchased at 18 years old with money from our 1989 minimum wage college jobs) was starting to show significant... More
Tanya D.06/27/23I've taken several different pieces of jewelry to have repaired. The staff is amazing. They have always provided service that is personable and professional. The work they have done is impressive... More
Karen D.06/16/16I took a 30+ year old emerald and diamond ring in to have a diamond replaced that fell out (small, 1 of several on the piece) and to have it enlarged and prongs checked and fixed. I have worn it... More
L C.01/08/19I received a Bulova watch from my employer as a performance award, and gave it to my father, but the band was a bit too big out-of-the-box. Robert Lance Jewelers cheerfully accepted this watch on... More
Emma K.10/22/18I took my Tag Heuer in a while back to have a routine battery change done & in the process the crown was broken. They attempted to repair the watch & replaced the crown with the wrong hardware,... More