Bryan F.01/21/15THE FACTS: Everything seemed great at first, even with the $2500 couch I wanted on back order for a couple months. My delivery was finally scheduled for today between 11am-1pm. When the delivery... More
Monica D.01/02/24We love the store but the online customer service is a run around from start to finish. I have submitted the pictures of the crack in our Malcolm table, no follow up, called 3 times, they go over... More
Michael R.11/23/2180% of the furniture sold by Pottery Barn is made in China. They charge $800 for a bench made in China from particle board and MDF. Some of the stuff looks nice but the quality seems suspect.... More
Sandi R.05/07/23Ordered something online with the stores help. When we received it, we decided it would not match our decor, We told them that we would most likely bring it back If it didn't match. They said no... More
Marilyn D.10/20/21customer service at this company is zero everytime I try to get something resolved. They don't care on the phone even if they are wrong. it's amazing. I will never buy another thing from pb or... More