Venus S.09/24/23Flying with United is like having your bestie text you along the way. I appreciate the cont'd messages about the next flight, even how long it takes to get to the terminal to the next connecting... More
Wayne G.01/04/24We arrived two hours early and got in a slow line. It got slower as they took people going to TX that weren't around when we arrived. They had 4 clerks for more than 10 counters. They were very... More
Randy S.01/16/24F'tatds are nearly killing us. Stuck on the runway, deicing for over an hour while we suck in jet fumes. Late as hell, but they call it on time. The seat room is worse than Southwest. My knees are... More
Brian D.05/13/22Although it took several communications and a ton of frustration, United did make it right by issuing both my wife and me $150 each in travel vouchers. Thank you very much! More
Geoff R.06/26/21Nowhere near enough United self check-in stations at BWI. The line was extremely long and only about six check in screens were there, and one of them was out of service. Many travelers lingered... More