Patricia K.09/16/12Maybe it's the time of year, perhaps just staffing up for the holidays, but no one in the store seemed able to get anything right. When something didn't work, or the staff couldn't answer my... More
Sam R.03/12/24Was in the store today around lunch time to pick up an online order. The sales associate was rude and down right hostile. She did not say hello, how can I help you anything. She ignored me... More
Christine B.05/31/23This store is not what it use to be before it moved down from Crossgates. The people who work here are very unfriendly and unhelpful. At the old store you could walk in and buy a pillow cover or... More
MK W.10/31/20I wish I could give zero stars to this outfit. I ordered a lamp and received a defective product. Trying to return it has turned into a major league headache with more than 12 customer service... More
Mary Z.12/18/13Pottery Barn is overpriced, yes, but an absolute joy to walk through and imagine the furniture in your own home. Except at this location. At first I thought it was just me, but after talking to a... More