Diane K.12/22/17Edited 12/22 to add that Firestone went above and beyond in resolving the complaint, and while I'm still not sure where the misunderstanding occurred, they were apologetic and took full... More
Delia M.03/22/24If I could give zero stars I would. Brought a vehicle in for an alignment, upon getting the car back they said we need a new bolt before they could fix the alignment. We were under the vehicle the... More
Cynd M.06/08/23Terrible experience! Went in for oil change and AC check. Mechanic forgot to put a part back after oil change. Oil leaked all over my driveway. Was told that dye was going to be put in to check... More
Brad M.10/24/23My daughter a University student had a leaking RR tire. I suggested she go in to a reputible tire auto repair shop and they will fix her up. Oh they tried to fix her up. My daughter called in... More
William R.08/05/23I was on a road trip from Colorado back home to Chicago suburbs when our brakes started grinding. Took my car here and they were able to get me in, get my brakes fixed, and get my family and I... More