Kate D.02/01/24The customer service at Vantage West is top notch!! I use the Euclid and Speedway location. I made a mistake with a check deposit, and in just a few minutes, Jay had my situation all figured out... More
Roberto N.02/26/24This location, Cortero Rd at Pavilions Dr., treated me like a number and not a real person. The teller Liverina was rude and deserving. When I asked to speak to the branch manager he turned red... More
Amy M.01/12/24I hate this bank. It's my bank....they did a whole new remodel but guess what....their debit cards still don't have tap, to pay. Only person in the bank waiting to be seen to get a new card... More
Jason K.07/25/23I've been a Vantage West customer for more than a decade, and never had a problem, but I am infuriated at the recent notice that they're automatically opting everyone into new provisions that... More
Phil J.07/03/23I received a letter from Vantage West Credit Union announcing a Binding Arbitration Provision and Class Action Waiver. You will lose your rights to all legal processes except Binding... More