JANE M.08/10/21Excellent service by technician Shawna. My first impression was she knows her stuff. My NEW IPAD12 was unresponsive after operating for only one day. She uninstalled down to factory and... More
C L.10/25/22If I could give Best Buy a negative zero, I would. First off, they never answer the phone, it rolls over straight to their so-called customer service people, and they don't actually give a... More
Randy B.11/13/21Support your mom and pop stores. Best Buy is garbage. I bought a new tv, when they went to load it in the pickup, they said they couldn't tie it down. I asked for some twine or rope to secure it... More
Heidi M.07/22/18We ordered 2 Surface laptops,2 external hard drives and 2 Surface pens - over a $4000 order. Did the Oder online for pick up at the Farmington store. The items were scheduled to come in on... More
Andrew G.02/01/21Would give a no star if available. No one knows how to answer a phone, 20 minute wait. Geek squad kid at the counter was nothing but a smart a$$ punk, customer service or politeness needs to be... More