Honny B.12/18/18Technician Hines arrived at the time I requested. He first did a walkthrough for the work that I needed done, and gave me a reasonable estimate. He performed the work in a timely manner, and... More
Teresa S.07/01/23We have been using Definitive for the past 10 years and they are always professional, reliable, and prompt. Once again, I called them in a panic two days ago because we had a backup on our... More
Sherece F.04/11/17I called Definitive Plumbing & Heating to get my bathtub diverter fixed. Not only were they extremely professional and courteous; they were patient and took time to answer my many questions. I... More
Cecilia D.02/07/18This company has poor customer service over the phone. They had a technician come out who seemed nice but was not able to solve our issue in his visit. We had to pay the $90 service fee, we then... More
Catarina D.01/11/18I had high hopes for this company based on the positive reviews I've seen online. So, my husband and I were OK with the $89 charge for an estimate for a rough-in for a basement sink. There is... More