Tim S.08/22/09I just had my Juno-G serviced there, very friendly staff, I had the repair done in less than 3 days. Though Roland is typically reliable, It's nice to be able to go to the source if I need to.... More
Marti M.04/09/24dumpster fire abortion of a company. shouldve never sent my verselab in for service. adouchebag david from the service department has had it for 5 months after i refused to pay their $125 labor... More
Matthew M.01/03/24Their service just sucks. Rude condescending replies to customers that have spent thousands on faulty products. I have had a KC-990 in warranty service for 3 MONTHS! Parts are backordered. Why... More
Rob M.01/24/23I have owned a lot of Roland products in my life. They make great stuff. However, their tech support is the worst! For a company as large as theirs, you'd think they'd have some phone help. I... More
John D.08/18/23Roland customer support has now been reduced from a phone call, to an email if you are lucky enough to get an email back that is not a generic computer generated one. They suck so bad! There is... More