Dan D.09/14/20Huge hold times, spotty internet service, and to top it off, calling to cancel resulted in an instant $88 bill that their customer service rep didn't even notify me of when I was on the phone... More
Warhol C.11/30/22A trash bag by any other name would still reek. It's the usual, one star wish I could give it no stars, disgruntled review: 1. Unreliable internet, often drops video calls, interrupts streams,... More
Ronald L.08/14/23horrible experience with Astound (Wave). I have used Astound for 10 years, and despite the constant technical problems, I have always had a good experience with their employees. I have 9+... More
Fei Z.01/30/23AVOID. They had several internet outages while I was trying to work from home. Also terrible website, it's a pain to cancel service when you are moving out. Choose another bigger, more well... More
Tiratat P.03/16/21I have used Wave for 4 years. Initially it was a very pleasant experience; call center was responsive, technical support was very knowledgeable and very helpful. Now fast forward 4 years and two... More