Michael I.05/12/17We initially received a service last year and were quoted a price for further repairs needing to be done. Unfortunately, the quote was incorrect due to an inexperienced employee. The owner of the... More
Steven A.11/02/23Hired A Step in Time to clean my chimney, which they did. While the technician, Andrew, was at my house, he said he could repair cracked mortar around the fireplace facade and install new glass... More
Lauren G.05/28/19I would like to make corrections to my Yelp review. I live in Northern Virginia, however, I just learned in 2015 the work was done from the Virginia Beach office. I also just learned the REP I... More
Robin G.12/20/17I used this company in the past and it was fine. This time I had to schedule one month in advance and then they didn't even show. I called twice and was told he was running late. Then finally... More
Rebecca C.03/13/17My experience with a Step in Time was like dealing with 2 different companies. I had an inspection and estimate performed and it went great, Scott showed up on time, was professional,... More