Elizabeth J.03/21/16I am giving this rating 5 stars based solely on the helpfulness of the store manager, Donna. She really came through for me! I had originally come into the store in hopes of purchasing a pair of... More
Jen K.10/23/23Design services are not Free, as advertised. I had someone come out to measure and then wanted to purchase items online and asked for the recommended items and floor plan, but was told I needed to... More
Amy R.09/02/22Absolutely beautifully curated PB with everything I wanted to look at and test out in the equally beautiful Oakbrook mall. Easy parking because it's on the edge of the mall. We tried literally... More
Kimberly B.08/13/23I was struggling with ordering online (my issue, not theirs). I called for help and was treated with patience and kindness. Cynthia was AMAZING! She spent time helping me resolve the issue, was... More
Gail I.02/23/23I bought pillows at the Pottery Barn in Oak Brook, Il. When I got home I decided that I would return one of the pillows. When I looked at the receipt it said Final Sale. When I looked at the... More