Jacqueline L.11/07/23Talked on the phone today with Luis, who helped explain how medicaid works in simple terms. i applaud him for listening to my concerns, and helping me. i am no longer eligible for insurance under... More
Sara Y.02/12/24I called up 877#, wait time around 1-4pm was only 5min. Representatives were super nice! (Female) they wait my account till approved over the phone. Lots of patient, and I'd like to say thank you.... More
Amanda M.03/07/23If I could give NY State of Health zero stars, I would. I was having trouble getting insurance for the month of March because of a qualifying life event, as their website is absolute GARBAGE. I... More
Andrea C.07/01/23Awful. 8 hours on phone - no reps have Relevant knowledge to assist. Incredibly frustrating! More
Marcus C.08/29/22Horrible website. Shitty plans. Incompetent and rude customer service. I think the idea was great, but the implementation has been a disaster. More