Angel M.01/22/24let's start off by saying as soon as we walked into Carmax my wife & I felt very welcome. Ashley welcomed us with a warm smile & a great personality, she helped us so much, while having great... More
Nicholas W.07/29/23Horrible HORRIBLE customer service with a ton of promises and no follow through. I bought a car, get it home, go to the back door to put my sons car seat in and the handle comes flying off. I run... More
Michael S.07/20/23I ordered a car 10 days ago. Filled out all the paperwork, put on what my trade would be, that it was a leased Hyundai. They made me an offer for my car. Went to pick it up today, thought... More
Shanita C.08/09/23CarMax is a Scam and they will take extra money from you and offer you a service called MaxCare in case something happens to your car but they will not fix anything I feel honestly robbed by this... More
Bill B.12/31/21Went to buy a car cash in pocket and was told to.leave because I didn't have an appointment and no walk-ins welcome. Yet nothing bout that on their website. Well there are car dealers on every... More