Dee S.06/18/15My visit to Pottery Barn on Knox & 75 today was no different than any other visit until I was approached by Pam. Lugging an arm full of items that needed to be stocked she stopped what she was... More
Nicolette S.09/03/23I stopped in to figure out which sofa I wanted to get. I ask an obscene amount of questions and the general manager Mike was so extremely helpful. I don't typically leave reviews but he patiently... More
Tiffany Đ.01/17/22I needed to return an item within the Extended Holiday Return period, but the staff was not very knowledgable. I had to check with them twice. The first time, they pulled up my order and flat out... More
Karen C.07/02/22Terrible, terrible customer service. Rude, dismissive, arrogant store manager. Expect to be ignored or if you are finally noticed, expect to be treated rudely. How does this store even stay in... More
deborah m.02/28/22The policy of shopping nowadays and not being able to exchange or return it's pretty ludicrous. If you shop through the online catalog and the item does not work... there is no way you can return... More