Lola M.01/29/18Like everyone else here, I have seen a dramatic decrease in customer service over the last few years. I have done multiple auto/motorcycle loans in the past, and they were always easy breezy. I... More
Anony M.05/07/24After the loss of Montez Hairston, CFCU has brought on a new CEO. After further research and contacting former employers, this is a terrible pick. Tricia Szurgot is known for high salaries and... More
Kj T.03/11/24the worst. ever. if you like to be on hold every time you ever call 15-plus minutes with no chance for a call back, this is for you. been waiting over a year for a new credit card, multiple... More
T B.09/12/23Ridiculous hold times, 25 minutes and longer! Always excuses as to why and thats all it is an excuse. Fully staffed at all locations but no one can answer the phone. Even emails are taking days to... More
Bb S.08/26/23Low rates, lousy customer service, half hour wait times to get a customer service agent on the phone, a website and online banking services that must be a decade old, and newly imposed fees to pay... More