Mary W.12/19/18Don't know the reason for the really poor review average. It's a really pretty store with traditional and transitional style American furniture, all relatively high end, and on trend. It's... More
Justine M.03/01/24Just as the other reviews state: zero customer service. They will not greet you, ask you if you need assistance, nothing. It's been like this for years. I try to order as much online as I can... More
Jillian M.08/06/23New to the area. Sold my PB couch, rug, coffee table and desk with the sale of my home. I'm a big PB lover and was excited to get started. Walked in on a Sunday ready to buy. Wandered around for... More
Camille M.09/07/23Dont fall for the Pottery Barn credit card. They tell you you will start paying when furniture is delivered and its a lie. False information just for selling. You will have to start paying with... More
Ashley J.08/30/23Y'all....customer service here is a ZERO! I was shopping for about 20 min with no greeting and there were only about 5 customers in the store with 3 workers. I drove 30 minutes to get here with my... More