Robin Z.01/26/24Had the best experience with Alaska airlines customer service. Granted I believe it was a more simple request. First, wait time on phone was less then 4 minutes. I explained I wanted to change my... More
William B.01/19/24UPDATE************* if you get a meal voucher for flight delay: I just got one in Kona, Hawaii, emailed with a QR code and the CC info printed. $96, seemed generous. I was concerned about the... More
Mark T.04/18/23Flying isn't the enjoyable experience it used to be. Flights are expensive. Planes are overbooked. Seats are small. Airlines don't even provide food and beverages on some flights. That said, this... More
Josh J.02/19/24Terrible. There's a 2 hour delay on my flight. They tell us to get off the plane and go get some breakfast but make sure to come back in an hour just in case they're able to leave early. The... More
Robert H.04/20/23Alaska Air survived but are in decline in customer experience. When booking I chose an upgrade, I believe $30, to have preferential preassigned seating forward. After paying for it, no seats were... More