Mitch S.10/09/23Where to begin? No returned phone call over three days. Was supposed to pickup at auto body shop. With no confirmation contact, went there in person. After 45 minutes waiting for them to handle... More
C L.09/15/22Things can happen, but the lack of communication when they clearly screwed up the reservations by overbooking, they take no responsibility or ownership of their own mistake. Slow service -... More
M D.03/02/23I had a confirmed reservation for a rental car through Expedia so I arrived at this location at the appointed day and time. The Hertz staff member informed me that they have no cars. No reason,... More
Puja M.08/16/19I am very upset about this afternoon with Hertz. Hertz was supposed to meet me at 1230p at the Auto Shop, and they (FINALLY) picked me up at 115pm. I received no explanation of why they were late,... More
Katie R.03/10/20Spare yourself the stress and frustration and use literally any other rental place. I don't even think I'll use Hertz again, period, after this. They do not keep enough cars in stock to match the... More