Alice G.07/02/11The service was great while we had them but won't let us cancel now that we're moving. We called to cancel in April. They said we had to wait for their postcard to fill in which they would... More
Dara P.11/20/19Seriously cannot wait for my contract to be OVER!!!!! Equipment is HORRIBLE, customer service is even worse! Half the time my cameras dont work and when they do work it only uploads on the app... More
Danny R.03/09/17The customer service is a joke. Lack of leadership from their manager. I was wanting to transfer our services from one business location to another. We had an appointment first thing in the... More
Jon A.10/15/19For three months, now, I wake up at 3 am, make my way over to protection one's alarm panel, and silence the spurious alarm. After a month and a half of visits from protection one's staff, the... More
Ken F.02/22/16I've been a Protection One Customer for eighteen (18) years. Bills were paid for the monitoring and PO's service was excellent...UNTIL...I asked to end my association with Protection One. I... More