Jade H.10/02/20***Update: I've had them for a couple of years now (still a customer obviously), and the customer service has gotten better. The last few times I've called interacting with the reps had been... More
Ermo W.03/12/24If you want to have the worst experience ever, Centurylink is for you. When customer service found my issue a challenge, they suggested they would need to transfer me to another department. Then,... More
Dee Y.10/22/20If I could give 0 stars, I would. Century Link service is HORRIBLE! I have lived in my home for 3+ years. I have had Century Link for ~2 yrs. I changed back, due to the lifetime 20Mbps internet... More
Cindy G.05/27/22I have just moved into a new townhome I had an appointment for memorial day, then I get a memo that the tech won't be here until June 7 and I asked how come I was pushed back because she mentioned... More
Anthony D.05/12/22I have been with this company a total of 21 days. In that time I had to call them 4 times, just for the auto system to send me in the same loop for an hour for not knowing my account info. Once I... More