Sean M.12/18/23Had to get my new-ish Civic Type R towed here because my tire went flat while driving nearby. We had no issues up until the point of pickup. Would've been a 5 star review but we had the absolute... More
Gerold H.05/13/24I understand they were busy because it was a Saturday, however being rude before I even explain what I needed done is disrespectful. I use Firestone on Shafter many times with no issues. This... More
William M.07/27/23I have had nothing but problems with this Firestone for the past 10 years however, I kept going back. No more. Trying to get an appointment is very hard. This past time we had an appointment time... More
Sadie S.03/11/23Firestone Kailua has Zero Customer Service! Byron was very negative, unfriendly and cared less. Took 4 hrs for oil change/ safety check. Rude when I called to check on car. When Rich, Cindy and... More
Drea G.09/29/23Had a scheduled mileage service done and they did it faster than expected, checked off everything and were super friendly. Sherril the Service manager was incredibly nice, calm and patient with... More