Summer L.08/20/23Employees were super nice, however they wouldn't let us use the bathroom! We had to leave the store to go to McDonalds then return to purchase our shoes and socks The reasoning given is that we... More
Randy W.04/29/23I got a pair of hiking boots on 12/25/22. On 4/27/23 ,I realized the toe area on BOTH boots had become detached from the sole. I visited the local Big5 ,boots in hand, Explained the situation. Was... More
Jesse G.09/19/21So my son had a football game today and the cleats that he received from AMAZON PRIME were too large so I was tasked to get him a better pair. We walked into the store and headed to the back. The... More
Betty C.10/09/22Wow...there are huge banners that say clearance. We saw no discounted merchandise. Then we stood, waiting to check out for about 6 to 7 minutes. So much so that my husband walked away to shop... More
Jor I.04/18/21I called the store to ask for a raft that was listed online to be available. Lady answered the phone and told me instantly that it was not available. (How did she know without looking?) I had my... More