Dina M.11/29/09If I could give no stars I would. Cablevision must have the worst costumer service I've ever encountered. If your home/apartment can receive other cable services: Fios, Time Warner, etc I would... More
Margaret D.06/10/20So, apparently Cablevision/Optimum changed their billing address 2 months ago with little or no notice. I continued to pay my bill through my bank each month. But, they turned off my internet... More
Peter M.12/09/191 star is too much for this company. This is by far the worst customer service company I have ever experienced. Internet is very slow, it always seems to have outages. Worst of all, I called to... More
Lulinda L.07/16/18I woyld give ZERO STARS if it was possible! They never call back. After saying they are unusually busy EVERY time I have called & leave my number for a call back in the next 2 mins. They dont... More
Nick P.02/13/19Noticed that they are now charging an Network Enhancement fee for my internet. This fee is to upgrade their infrastructure. Definitely a scam and shady practice by Cablevision/Optimum online as... More