Wayne T.07/25/19Excellent customer service! They greet me by my first name every time I walk in the door. More
Nugget W.10/31/23Don't get a car loan from CAFCU, their communication is horrible and resulted in me having to pay a $1,200 fee that would have been easily avoided with a phone call. They also put my birthday in... More
Serena R.04/28/220 stars, the crystal lake branch is wonderful. The corporate office themselves, specifically Desiree, worst experiences. Rude on the phone, does not listen, interrupting and very condescending More
R D.08/24/21I used to refer people to CAFCU all the time, then I learned that there wasn't much family meaning with the name of this banking union. What others have said is true - all loans are tied... More
Joe F.03/28/21I've been a member for nearly 25 years, the quality of client service has shifted to 1 star. We've worked with their staff for six weeks to receive a release on a zero balance equity line to sell... More