Derick Z.08/24/20Amazing customer service, above expectations. Our patio door looks great and functions well. It's the quality product we expected. The story here was how well we were treated. Worked with Rick... More
George T.09/14/23Avoid them if you can. I had a Pella insured glass break. Not only did it take several months to get an appointment, but when they arrived, they had the wrong part. This was their fault as they... More
Lorraine B.02/24/23Carson & Robert just finished the installation on our second phase of 5 Pella Windows. Fantastic job! They used drop cloths, plastic, and painter's tape to protect our home, and vacuumed up every... More
George T.05/04/22Worst customer service ever. Took a year to install. They came out twice and still got the order wrong. I called and they informed me that they will see what they can do, with no firm follow up... More
Lisa D.10/08/20For windows as expensive as these, you would think they would last or the phone system for making appointments wouldn't be out two months for repair, and they wouldn't try and rip you off $$$ when... More