marcia R06/01/24Dreadful place to stay. We were not told it was being refurbished. Reception staff unhelpful. First roomGiven tiny dark unclean. Then gave us larger room with dreadful views of air conditioning units.... More
Lori S05/27/24My daughter’s bridal shower, scheduled to be held at Hotel AKA Back Bay on June 9, 2024, was cancelled 18 days prior to the event stating unforeseen construction delays. Each and every time I called... More
Simon_Boccanegra05/17/24I made a 3 night reservation for May 2024 several months in advance. About 2 weeks before the check-in date, I got an email from the hotel saying that it would not honor my reservation because the... More
Ira O04/25/24Our reservation was cancelled by them with less than a month's notice with no assistance in finding another place to stay. Other hotel prices were hundreds of dollars more per night due to the short... More
Lupitatraveler04/09/244.5 ⭐️ only because the front desk is understaffed. I have stayed here a few times. LOVE the hotel! Beautiful entrance. The lobby is nice and equipped with a nice coffee machine. Nice big screen tv... More