Kristi W.03/16/24I checked in at 10:30 p.m. to a dirty room. There was some dirty paper in the toilet, a Q-tip in the waste bin, and toilet paper on the floor. There was also a flower petal on the floor by the... More
Julie M.05/13/24The worse mattress I've ever encountered in a hotel. Not just old and uncomfortable but so very noisy with every movement. Not the bed frame but the mattress. It is so old the metal springs creak.... More
Melissa L.03/21/24Convenient location, if visiting universal studios. Walking into the hotel, it looked like what you pay for a room. Very elegant and nice. The staff were amazing and super friendly. My husband... More
Andy L.02/27/24We stayed in room 804 which overlooked part of the park (minions!). Checking in was simple and easy. Parking garage is just a short walk away from the main building. We picked this hotel because... More
Mary L.03/01/24Stayed for one night on 2/27-2/28 I forgot the man that assisted that but it was before 12 noon. He was kind and efficient at check in, grateful to have been checked in. Beds are comfy, plenty of... More