Karen K.11/22/23Had an excellent experience. I ordered a compact, which was not available, but they automatically upgraded the car. Staff was very personable and helpful. Easy pickup and checkin. I highly... More
Michele B.03/03/23we rented a car using insurance, as ours was in the shop for a fender bender. The car we received was totally unacceptable- it reeked of cigarette smoke, was given to us with less than half a tank... More
Matt W.03/13/24Got a car from here through my insurance company. Told the guy from here that I didn't want any of the extra insurance he was trying to get me to take, that my insurance was covering what I... More
Steve M.05/15/23Friendly staff, but service is slower than a Parma kid doing math. The Strongsville location is smaller but much more efficient. Almost 90 minutes to get put into a car is ridiculous, especially... More
Philena A.05/12/19Great location. Last minute reservation. Two hours before closing on a holiday weekend. With only one person working at the desk, they stayed open (almost two hours past closing) until everyone,... More