Justine C.11/18/21Citadel Credit Union starting offering 1.5 percent cash back on all purchases. Sounds great, right? WRONG! They advertise a 1.5 percent cash back, but when you go into a branch to pay your on... More
C L.11/10/22I'm disgusted with this place. Started off fine, but quickly learned there was a savings account with $5 in it linked to my auto loan. If I'm late on my loan payment, it overdraws the savings... More
Jamin R.10/28/20Horrible banking experience, do not recommend. They stopped accepting the direct deposits of my paychecks but then proceeded to pay numerous bill payer payments, seriously overdrafting my account... More
Angela W.08/30/18I called customer service to get my account information, they asked personal information which I was able to answer. I was told they were not allowed to give it over the phone. Why ask me all... More
Douglas A.10/11/21I paid off my car loan early with a minor over payment. Citadel did not return the over-payment instead them claimed it as a Service Fee. They essentially STOLE my over-payment! The amount was... More