Clare S.10/19/21Don't be fooled by their promises for great service! We paid 50% down and were required to pay the final 50% before install would be scheduled. We were told that any problems would be personally... More
Jenny G.05/04/23They totally ghosted me. The quote guy was supposed to come on a Friday but didn't show up because he didn't want to come out so far(mind you, I live 7 minutes away from their store). He said he... More
p a.08/12/22Bad customer service. i could give details, but in the end, an utter waste of my time. More
Christine D.10/26/22Worst service ever! Of course only 5 star reviews on their website. Vinyl flooring for 500 sq feet, was told one day, two installers. I got one installer that was two hours late and it took two... More
Caroline N.01/08/22My experience today with Jim Nordy was the worst experience I have ever experienced with customer service, and yet from a STORE MANAGER. I had come here a time before and found a carpet I had... More