Gail S.07/08/23Richard, the manager, is a breath of fresh air. We went in there to purchase a small item and he treated us like we were buying a very expensive suitcase . Highly recommend this place for... More
Gary C.12/23/23I am shocked after arriving at L&L on Westheimer to read a sign they no longer take repair at this location! What the heck this is Houston Texas I am not driving to BFE off 1960 for a repair! I'll... More
Barbara G.03/31/23I love this store. I especially love Richard who is consistently helpful and provides wonderful advice on what piece of luggage works best for how you travel. I've never had someone really work... More
Naomi T.05/17/21This place is amazing, not only were prices great, the staff, especially Richard was WONDERFUL!!! Excellent customer service! He was very personable, didn't rush you, made sure you were satisfied... More
Sam J.06/18/20Just have to say that Richard, the store manager, at the Richmond location was beyond helpful and so nice. He truly understands what excellent customer service means. We live in The Woodlands... More