Jason F.12/17/23The salesperson, Alyssa , went out of her way to track down a comforter for my daughter, even calling a store in Il and having them put it on hold for her. Thanks you Alyssa ! More
Harrier T.01/22/24I am so grateful they messed up my ordered samples so many times. If they had got it right the first time I likely would have ordered my entire new home's living room furniture without digging... More
Steve O.10/01/23Staff: Wouldn't know as they do not greet or see if you need help. Multiple employees working the store inventory or assisting others, but none paid us any attention. 10 mins of looking with... More
Ha H.12/15/23I have never ever imagined buying a piece of furniture to be this hard. The wrong couch they delivered is still at my house. I have called and spoke to 5-10 diff representatives regarding giving... More
Charles N.02/19/24Pottery Barn, what does it take to get someone to just acknowledge you in your stores! I've tried to go in person to multiple locations to get help and am always confronted with the same lack of... More