Gilberto S.04/20/24This is the come back story of a lifetime. My original car shipped and had the title lost. My world collapsed... I came back the next day. I walked out with my Dream car and they MADE it work for... More
Gina R.04/30/24I have gotten the last 4 family cars at Carmax but this last one will be the last one. I got my car because my previous one was totaled and I had a quick turn around. It was raining the night I... More
Jess W.05/08/24Welcome to Plano Carmax, where the customer service is underwhelming, extremely poor, and unprofessional. The offers for used vehicles are beyond insulting, especially when there's a substantial... More
Rita R.04/23/24I had the worst experience in the way my vehicle purchase was handled. I went thru the online purchase, got approved and requested express pick up. When I get my vehicle, it was all dirty and had... More
Corlis W.09/29/23My car buying experience with CarMax is one of the best I've ever had. They were so easy to interact with and very attentive to my needs. I found my car (2020 Nissan Murano) through a Carmax out... More