Liang M.01/07/22I prepaid for a standard SUV. All they had was a subcompact crossover with 3/4 gas, 40k miles, and stains all over. They charged me $30 for car wash and asked for full gas when I returned it.... More
Aaron R.09/29/22I was told they had a caravan and when I arrived they didn't so I took the 16ft truck. Front tires were 25 psi low. Check engine light 8 hours into trip. Box was bondo sealed for water. Wipers... More
Mickey C.08/15/21Terrible customer service , got here at 7:55 just to wait here till 8:25 the place opens at 8, worker pulls up and doesn't even apologize or address the fact he was late then proceeded to... More
Shawn S.10/10/21I got an email confirming that my truck rental pickup was at 5307 Central Ave. in Fremont. When I arrived and requested the truck, they told me that it was reserved for me in Santa Clara. I said... More
P M.04/29/20This goes for Budget as a company, not solely on this location. I rented a truck online a month prior. I've spoken to customer service multiple times to confirm and or ask additional questions (I... More