David C.06/13/24Update: after my initial frustrating interaction, the owner of Rafael Floors, Steve, made an effort to reach out to me. He went way beyond the call of duty to find a resolution my problem. He... More
Bonneau R.05/02/24Our remodeling contractor recommended Rafael Floors, and we called them for purchase and installation of downstairs carpet. Steve Villa could not have been more helpful. He spent alot of time... More
Jane A.10/11/23These folks did a beautiful installing our new carpet. The design showroom was helpful & patient while I picked out our carpeting, and the install team was on time, clean, accommodating, and very... More
Stephanie T.09/16/23I expected better customer service with all these 5-star reviews. I came in to purchase a stair runner and I thought I was clear in explaining that I wanted the runner in one piece, NOT two. I was... More
Tom M.08/22/23I used Rafael Floors to get a relative's home updated for sale in Marin. I don't live in the area and was dependent on finding a local company that could re-carpet the home and do a buff and coat... More