Lucas S.07/15/16I'm very happy with my charter service! In my experience they are the best service provider out there! And I really like how customer service actually wants to help!! More
Tim C.10/01/20Had a problem with out internet, after trying to resolve the problem over the phone with a negative result we scheduled a appointment for a couple days later. After scheduling the appointment for... More
Colleen L.09/03/20Waiting for a call back that was to happen between 12 noon and 12:08. It's now 1:08...a full hour after they say they are getting back to me. LOUSY CUSTOMER SERVICE. I can't wait until there is... More
Lynda K.10/05/15Service is okay, however we are forced to listen to their constant commercials advertising bundling for 29.99 each for phone, cable and internet! $90.00, while we, as long time customers are... More
Bob D.04/12/18Charter/Spectrum is the worst cable company I ever had. The customer service line is all automated ,which prevents you from talking to a real person. The cable tv constantly goes out for no reason... More