Yes, another home furnishings store on the block. But this one is certainly different. Soft pastel shades of duvets,...
Website: westelm.com
Phone: (212) 929-4464
Cross Streets: Near the intersection of W 18th St and 6th Ave
112 W 18th St New York, NY 10011 476.60 mi
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2.0 385 reviews
Very friendly and helpful customer service. We were greeted almost immediately upon arrival by a very helpful and knowledgeable sales associate. Unfortunately, we were not impressed by the... More
Ordered a heavy planter and it was defective with a finishing flaw on the surface. I had to repackage it, carry it to the post office and return it before they would send me a replacement. A week... More
I went to 7 stores looking for a new sofa. I wanted super cozy & comfy but with a chaise and a queen bed. I was hesitant about ordering from such a large conglomerate but I was very pleasantly... More
Update: West Elm lied and said a new couch would be sent. They then sent me a USED couch in even worse condition. I do not know if West Elm has been lying and giving me the runaround or if they... More
Terrible service on the delivery side. The store is nice and customer service people inside the store are nice but getting the furniture delivered is another story. The short answer is the... More
