Char R.09/12/17Great group to do business with in Irondequoit. They are always professional and very nice! The cars are great, they are always on time, and their rates are good. What more could you ask for. More
Art K.06/09/23Grossly understaffed. Long/endless line to pick up a reserved and paid for rental. Not worth any savings. Other rental company's counters appeared quick and efficient. They also didn't seem to... More
Johanna J.06/14/23Ridiculous experience at the Rochester, NY airport. Waited in line longer than our flight took ( over one hour). One person checking in regular clients (ant least 25 people in line) and one for... More
Mike L.08/05/23Extremely slow service, very understaffed, and the staff who are there don't care and have no clue what they are doing. It would be faster to walk down the street, buy a car, and drive it off the... More
Oscar H.04/18/17Love renting from this hertz !! People are super nice! Last time got a brand new Camry with only 1000miles on it! More