John R.03/23/24The staff and manager at the Reno store are friendly, helpful and respectful. They gave me a rain check for an item, and recommended I call back to reserve the item. This is excellent customer... More
Katharine S.09/03/21The Sparks Harbor Freight is closer to where we live, but I never complain if we drive to this location whenever the Sparks store doesn't have what we're looking for. Most recently, it was for a... More
Tommy J.06/12/20Had need of a hydraulic Jack on the spot, so contacted this store to see if they had any in stock. The guy on the phone was very helpful and checked if they had what we needed. They had a 40,000... More
Daniel B.04/09/23The girl at the register signed me up for their rewards program so I could get $4 off some wrenches, then she charged me the full $9.99 for the set and I did not realize until I got home she... More
Karrie C.05/18/22Five stars for customer service! Walked in and was greeted and immediately helped. Staff walked me right to the bins I wanted to store drip system parts. Paid 1/3 what was online and at the other... More