Dan R.07/18/16Mostly pretty good service over the years. Love the free bags policy. Check in system can be daunting for first timers who haven't grasped the concept of lining up by group and row. And unless you... More
Mylissa Q.04/28/23This airline is awful. They don't care to stay on schedule. I don't know how it happened but they had 5 people on the plane who didn't belong on there. How are people even allowed on the wrong... More
Tami C.10/09/21THE WORST--Awful experience, just awful. Yesterday, they cancelled our flight from Providence for a long weekend with our youngest boy in Disney, Orlando. Rebooked for the next day, today out of... More
Pash Lee L.06/18/20It had been a long time since I last flew on Southwest Airlines and it wasn't the best I can say that. Some people like their open seating plan, I'm not particularly fond of it. We were delayed... More
Dave O.03/21/14Lots of things to love about this airline and a few things to hate overall they work hard to provide a nice flight experience and if I can get a last minute non stop flight I always consider the... More