Tom K.01/03/24Offered upgrade but given impression no additional fee. Offered prepaid tolls but my acceptance did not get into the contract, hence $60 charge from toll authority in Florida. More
Dan P.04/10/24What a joke this place is. Rental paid for 6 months ago. Pre registered so I can just pick up my car. All set right? Nope!!! After midnight with 5 kids and I gotta wait in a line for 45 mins.... More
Shirin M.03/29/24They gave me the car with 80% charge. And when I return the car they charged me $35 to recharge the car that was still going 50 miles . This is ridiculous and a high way robbery! It will cost... More
Will K.10/04/23I can bypass people who work early and might be snarky. I honestly had a good experience checking in. Checking out, however, completely different story. While his co-workers watched on, the... More
Grace H.10/03/23Never rent from Dollar. On Sept 10th, 2023, I was among the many unfortunate customers who were left stranded at their Dulles Airport counter after being told that there were no cars available... More