PHWS is a 3rd party customer care and warranty management callback company for new home builders and developers.
Website: phwsinc.com
Phone: (800) 523-7246
26470 Ruether Ave, Ste 108 Santa Clarita, CA 91350 1994.24 mi
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2.0 8 reviews
I'm rather shocked to read the previous reviews with regards to PHWS, specifically Angela Lopez. I've been a resident at the Infinity since the building first opened in 2008. I had MULTIPLE issues... More
In short: If your potential home is leveraging PHWS for customer care, my advice is to run and run fast. Unfortunately, PHWS is hands-down the most miserable company I'm yet to work with in my... More
Someone from PHWS contacted me and I was able to schedule my appointment after work. Work was done nicely and quickly. I'm glad it work out. It's sad that I had to email the builder for help... More
Here's my conversation with Angela Lopez from PHWS. Me: What's the latest time slot I can make an appointment for? Angela: 2pm Me: Ok I'll do it at 2 Angela: no you can't Me: but you just said... More
Rude, flaky, unreliable. I can't count the number of times they said they would come for a repair but did not. More
