Kelly C.02/19/21Down East provided excellent customer service with multiple options for me to decide which repair best fit my budget and needs! Thank you as not everyone has $10k sitting around right now for... More
Geoffrey K.08/19/23I have called 4 times and left three messages. No response at all. After reading the reviews others have left, it seems like I am avoiding a headache anyway. I will find someone else. More
Joyce C.06/05/23The positive is the day I called, they were available to come out. However, I wasn't available so I made an appointment for the next business day. On the day of, I called to confirm my appointment... More
Maddie S.08/09/21Down east installed the HVAC of my new home. A little over a year later the AC stopped working (and in the dead of summer, so my house was about 85 degrees). I called the emergency number on a... More
Bonita E.07/09/21Installed a unit in 2018, continuous problems - mostly from their shoddy installation (wires dropped down in air handler pan, causing water back ups, unit shutting down) - now, they accused me of... More